Tickets: No refunds, exchanges or transfers on tickets

Swim Lessons - 14 day cancellation period; prior to start date of lessons.
Pool Parties - no cancellations; no refunds unless we can fill the spot.

Trips/Tours: 72 hour cancellation window prior to the trip date. We encourage rescheduling.

Rentals: Currently 72 hours prior to reservation pick up date; this will probably change to 7 days. Cancellations within 72 hour window are charged a day fee for the item.

Retail: Within 30 days w/receipt and unopened. If used no refunds possible.

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